VA realigns several program offices to improve efficiency in meeting Veterans’ health care needs
WASHINGTON — As part of the U.S. Department of Veterans Affairs’ (VA) modernization efforts to improve efficiency in care coordination for Veterans and meet a presidential executive order for reorganizing the executive branch, VA plans to realign several programs within its Veterans Health Administration (VHA) into four offices.
“The amended regulations bring consistency to the pension process and ensure benefits are available for Veterans and survivors with financial need,” said VA Secretary Robert Wilkie. “They will help maintain the integrity of and provide clarity to our needs-based pension program.”
VA Releases National Suicide Data Report for 2005-2016
Analysis Is Part of VA’s Data-driven Approach to Suicide Prevention
WASHINGTON — Today, the U.S. Department of Veterans Affairs (VA) released national and state-level findings from its most recent analysis of Veteran suicide data, from 2005 to 2016. The analysis is part of VA’s ongoing examination of non-Veteran and Veteran death records that is being used to evaluate and improve VA’s Suicide Prevention Program.
VA Debt Management Center reduces average wait times for Veterans contacting call center
WASHINGTON —The U.S. Department of Veterans Affairs’ (VA) Debt Management Center (DMC) reached a recent milestone this July when it reported it had lowered the average wait times for Veterans contacting the call center, from over 21 minutes in fiscal year (FY) 2016 to under five minutes during FY 2018.
Rules provide additional protections to Veterans and family members
WASHINGTON — The U.S. Department of Veterans Affairs (VA) recently updated regulations related to how it governs the oversight of beneficiaries, who, because of injury, disease, or age, are unable to manage their VA benefits, and the appointment and oversight of fiduciaries for these vulnerable beneficiaries.
Managed by VA’s Veterans Benefits Administration (VBA), the new regulations, which took effect in August, update and reorganize fiduciary rules consistent with current law and VA policies, and clarify the rights of beneficiaries and the roles of VA and fiduciaries in the program.