VA Debt Management Center reduces average wait times for Veterans contacting call center
WASHINGTON —The U.S. Department of Veterans Affairs’ (VA) Debt Management Center (DMC) reached a recent milestone this July when it reported it had lowered the average wait times for Veterans contacting the call center, from over 21 minutes in fiscal year (FY) 2016 to under five minutes during FY 2018.
VA Releases National Suicide Data Report for 2005-2016
Analysis Is Part of VA’s Data-driven Approach to Suicide Prevention
WASHINGTON — Today, the U.S. Department of Veterans Affairs (VA) released national and state-level findings from its most recent analysis of Veteran suicide data, from 2005 to 2016. The analysis is part of VA’s ongoing examination of non-Veteran and Veteran death records that is being used to evaluate and improve VA’s Suicide Prevention Program.
VA marks Suicide Prevention Month in September with ‘Be There’ campaign
Initiative urges communities to support at-risk Veterans through simple actions
WASHINGTON — To mark Suicide Prevention Month this September, the U.S. Department of Veterans Affairs (VA) is shining a light on effective ways to prevent Veteran suicide with its Be There campaign.
The campaign highlights the risk factors and warning signs for suicide, provides information about VA mental health and suicide prevention resources, and helps individuals and organizations start the conversation around Veteran mental health in their communities.
“In our various communities, everyone is in a position to make a difference for a Veteran who may be at risk for suicide,” said VA Secretary Robert Wilkie, who recorded a video about VA’s strategies to prevent Veteran suicide. “A common misconception is that you need special training to talk safely about suicide risk or show concern for someone who is in distress. One simple act of kindness could help save a life. I encourage everyone this September, and beyond, to take the first step in acting as that support system.”
Rules provide additional protections to Veterans and family members
WASHINGTON — The U.S. Department of Veterans Affairs (VA) recently updated regulations related to how it governs the oversight of beneficiaries, who, because of injury, disease, or age, are unable to manage their VA benefits, and the appointment and oversight of fiduciaries for these vulnerable beneficiaries.
Managed by VA’s Veterans Benefits Administration (VBA), the new regulations, which took effect in August, update and reorganize fiduciary rules consistent with current law and VA policies, and clarify the rights of beneficiaries and the roles of VA and fiduciaries in the program.
CRTV (VIDEO): VA Secretary Shulkin reveals the inside scoop on Trump's promise to Veterans goo.gl/py52Pc
Stars & Stripes: VA secretary, other officials participate in national homeless count -- Shulkin gathered demographic information from homeless people in and around Union Station in Washington looking in particular for homeless Veterans. goo.gl/7WQQvV
Fox News: Secretary Shulkin on Trump’s health, challenges facing VA ow.ly/9C1u30hUhXJ